Contact Us

Customer Service and Phone Orders:
1-866-41-SHOES (1-866-417-4637)

Customer Service Hours:
Monday – Friday 10:00am to 6:00pm (EST)

Email:
CustomerService@TricityNewBalance.com

Mailing Address:
TriCity New Balance
Customer Service
5135 Peachtree Parkway, NW #905
Norcross, GA 30092

Website: Our Website

Stop by one of our stores!

New Balance Atlanta at Mall of GA

3260 Buford Drive, Suite #70
Buford, GA  30519

New Balance Atlanta Click here for map/directions

Store Hours:
Monday – Saturday 10:00 AM – 8:00 PM
Sunday 12:00 PM – 6:00 PM

Phone: (678) 546-9100

New Balance Atlanta at East Cobb

4250 Roswell Road, Suite 520
Marietta, GA 30062

New Balance Atlanta Click here for map/directions

Store Hours:
Monday – Saturday 10:00 AM – 8:00 PM
Sunday 12:00 PM – 6:00 PM

Phone: (678) 560-9259

New Balance Atlanta at North Point

New Balance Atlanta at North Point

7300 North Point Pkwy, Suite 104B
Alpharetta, GA 30022

New Balance Atlanta Click here for map/directions

Store Hours:
Monday – Saturday 10:00 AM – 8:00 PM
Sunday 12:00 PM – 6:00 PM

Phone: (678) 867-0035

New Balance Atlanta at The Forum

New Balance Atlanta at The Forum

5135 Peachtee Pkwy NW, Suite 905
Norcross, GA 30092

New Balance Atlanta Click here for map/directions

Store Hours:
Monday – Saturday 10:00 AM – 9:00 PM
Sunday 12:00 PM – 6:00 PM

Phone: (678) 421-9008

New Balance Memphis at Collierville

New Balance Memphis at Cordova

1140 N Germantown Pkwy, Suite 2
Cordova, TN 38016

New Balance Nashville Click here for map/directions

Store Hours:
Monday – Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday 1:00 PM – 6:00 PM

Phone: (901) 624-7663

New Balance Memphis at Collierville

New Balance Memphis at Collierville

The Avenues of Carriage Crossing
4630 Merchant\’s Park Circle, Suite 703
Collierville, TN 38017

New Balance Nashville Click here for map/directions

Store Hours:
Monday – Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday 12:00 PM – 6:00 PM

Phone: (901) 850-0315

New Balance Nashville at Green Hills

New Balance Nashville at Green Hills

2171 Green Hills Village Drive
Nashville, TN 37215

New Balance Nashville Click here for map/directions

Store Hours:
Monday – Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday 12:00 PM – 6:00 PM

Phone: (615) 292-3760

New Balance Franklin at Cool Springs

New Balance Franklin at Cool Springs

420 Cool Springs Blvd, Suite 130
Franklin, TN 37067

New Balance Nashville Click here for map/directions

Store Hours:
Monday – Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday 1:00 PM – 6:00 PM

Phone: (615) 503-9654

New Balance Online at TriCity New Balance Shop Online at

TriCityNewBalance.com

Mailing Address:
TriCity New Balance
Customer Service
5135 Peachtree Parkway, NW #905
Norcross, GA 30092

Customer Service Hours:
Monday – Friday 9:00 AM – 7:00 PM (EST)

Toll Free Phone:
1-866-41-SHOES   (866-417-4637)

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